EX SSL-VPN: iPhone ActiveSync with GPRS connection users fall-back to default zone for the first ti
03/26/2020 3 11587
DESCRIPTION: EX SSL-VPN: iPhone ActiveSync with GPRS connection users fall-back to default zone for the first time
Customer noticed that when setting up Activesync on the iphone (3G, 3GS & 4) they cannot do the initial sync using GPRS, it just fails and places everyone into the quarantine or default zone.
However when a user connects to the wireless network first and does a sync they will download all their emails and then turns wireless off and then tries to do a sync using GPRS it will be successful and they go into the correct zone. Then from then on everything is fine and the person can send / receive emails fine using GPRS.
Engineering team has fixed the issue and this will be addressed in next release ver-10.5.2.