EX SSL-VPN: Connect tunnel client retained fallback connection profile
03/26/2020 11 11963
DESCRIPTION: EX SSL-VPN: Connect tunnel client retained fallback connection profile
After establishing a fallback connection and if there is an unexpected disconnect, Connect Tunnel client retains the fallback server information rather than reverting back to the primary server.
How to Test:
a. Setup two appliances b. Both the appliances have same configuration c. Connect to appliance A without any issues so that CT can download the fallback server information d. Disconnect the CT Connection and then ensure Appliance A is disconnected from the network. e. Start the CT Connection to Primary Appliance A and wait till it fails over to Appliance B. f. Disconnect the CT Connection normally from the taskbar. We can see that the CT Connection profile still points to Appliance A. g. Start the CT Connection again to Primary Appliance A and wait till it fails over to Appliance B. h. Now disable the client machine Internet connection or even terminate the connection directly on the appliance B (AMC - User session page). i. CT retains Appliance B connection prop file.
Tracking ID: 90042
SonicWall has released Client side hotfix clt-hotfix-10_0_4-004 to resolve this issue. Customers who experience this issue are required to install this hotfix update on 10.0.4 firmware.