Error-: "The software serial number specified is not valid for this platform (E169)"
06/23/2022 0 People found this article helpful 27,138 Views
"The software serial number specified is not valid for this platform (E169)" error message is displayed when customer is trying to register the Analytics.
- We will get this error when the License type and the Reporting/Installation type doesn't match.
- For example, If we have the Syslog based Analytics and we tried to register the serial number on flow based installation or vice versa, then we will get the below error:
- Check the License type from MySonicWall.com and choose the same reporting type during installtion. License type and Reporting type should match to avoid above error.
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