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Error deleting the node from the SGMS Database
04/06/2021 
1,037 People found this article helpful
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Description
Error deleting the node from the SGMS Database
Resolution
Problem Definition:
When trying to delete the SonicWall appliance from the application (SGMS) interface of analyzer, sometimes there is an error message "Error deleting the node from the SGMS Database" as shown below. The reason for the error message is, connectivity between web management of Analyzer and database is in progress and can't be interrupted.
Troubleshooting:
Step 1: Restart the "SonicWall Universal Management Suite services" from the analyzer installed server.
Step 2: Login to the analyzer's appliance's interface as shown below in the screenshot.
Step 3: Navigate to Deployment | Services and restart all the services.
- Below screenshot shows the restart of the services in progress.
Below screenshot shows services restart completion.
How to Test:
- Login to the SonicWall Analyzer's application (SGMS) interface and the navigate to Firewall tab.
- Right Click on the added unit and click "Delete" and the delete should work this time.
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