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Enforced client Anti-Virus FAQ about ADDING, RENEWING and MOVING SERVICES
03/26/2020 
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DESCRIPTION:
Enforced client Anti-Virus FAQ about ADDING, RENEWING and MOVING SERVICES
RESOLUTION:
Adding, renewing, and moving services
I purchased licenses for new computers, but the new computers don't show up on my reports.
When you purchase additional services or renew services, use the same email address that you used when purchasing the original services. Also, place your order from the same SecurityCenter where you purchased your original services. Your new services will have the same company key (the characters following CK= in the installation URL) as your existing service and show up on the same reports.
If you do need to merge multiple accounts, use the Manage Accounts section of the SecurityCenter's My Account page.
Can I move a license from one computer to another?
Yes.
1. Uninstall the software from the old computer.
2. From the SecurityCenter, click the Computers tab.
3. For Groups, select All, then select the old computer in the listing and click Delete.
4. Install the software on the new computer.
The new computer appears in your reports after it uploads its status to the SecurityCenter, usually within 20 minutes.
I had to reinstall the operating system. Will this affect my license number?
Yes. If you did not uninstall the Mcafee client first it will still take a license up and should be removed from the Mcafee security center.
1. From the SecurityCenter, click the Computers tab.
2. For Groups, select All, then select the old computer in the listing and click Delete.
3. Install the software on the reformatted computer.
The new installation appears in your reports after the computer uploads its status to the SecurityCenter, usually within 20 minutes.
