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Emails sent through Email Security are categorized as "UAS" and sent into the Outbound Junk Store
03/26/2020 
1,016 People found this article helpful
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Description
Outbound Emails sent through the Sonicwall Email Security are getting categorized as "UAS" and sent into the Outbound Junk Store
Cause
If the Anti-Virus | Outbound option “Action for messages leaving your organization in which the "From" address is not in LDAP” is set to “Store in Junkbox” & the internal senders email address is not in LDAP, the Email would then be categorized as UAS – Unauthorized Sender
Resolution
The following procedure will create an exception for the email sender that is getting tagged with "UAS" and allow email outbound from the Non LDAP email address:
-- Login to UI
- Go to Anti-Virus | Outbound
- Go to the Zombie Protection Settings | Miscellaneous section, Now, scroll down to the "list of email addresses to be exempt from Zombie Protection:"
- Put the desired email addresses in the box labeled "Specify senders that will not trigger alerts or actions:"
- Please scroll down to bottom of the page and click on “Apply Changes”
Related Articles
- SonicWall Hosted Email Security FAQ
- Email Security Junk Box & Message Log Update Issues (Y2K22 Bug)
- Email Security Junk Box & Message Log Update Issues - Y2K22 Bug
Categories
- Email Security > Email Security Appliance
- Email Security > Email Security Software
- Email Security > Hosted Email Security
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