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Emails sent through Email Security are categorized as "UAS" and sent into the Outbound Junk Store

03/26/2020 1,017 People found this article helpful 193,939 Views

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    Description

    Outbound Emails sent through the Sonicwall Email Security are getting categorized as "UAS" and sent into the Outbound Junk Store

    Cause

    If the Anti-Virus | Outbound option “Action for messages leaving your organization in which the "From" address is not in LDAP” is set to “Store in Junkbox” & the internal senders email address is not in LDAP, the Email would then be categorized as UAS – Unauthorized Sender

    Resolution

    The following procedure will create an exception for the email sender that is getting tagged with "UAS" and allow email outbound from the Non LDAP email address:
    -
    1. Login to UI
    2. Go to Anti-Virus | Outbound
    3. Go to the Zombie Protection Settings | Miscellaneous section,  Now, scroll down to the "list of email addresses to be exempt from Zombie Protection:"
    4. Put the desired email addresses in the box labeled "Specify senders that will not trigger alerts or actions:"
    5. Please scroll down to bottom of the page and click on “Apply Changes”

    Related Articles

    • Network Security Essentials eLearning Training Course
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    • How to add inbound path in Hosted Email Security

    Categories

    • Email Security > Email Security Appliance
    • Email Security > Email Security Software
    • Email Security > Hosted Email Security

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