How do I upgrade firmware on an Email Security appliance?
04/09/2021
1296
17508
This article describes how to upgrade firmware on an Email Security appliance.
Product(s):
Email Security>Email Security Appliance
Email Security>Email Security Software
Email Security>Hosted Email Security
How to Setup O365 Connector to use with SonicWall Hosted Email Security.
04/08/2021
0
890
NOTE: Recommendations from Microsoft. For more details, please follow: https://docs.microsoft.com/en-us/exchange/mail-flow-best-practices/non-delivery-reports-in-exchange-online/fix-error-code-451-4-7-500-699-asxxx-in-exchange-online.In O365Login to Microsoft Exchange Admin Center as an Admin of the OrganizationOn the Left Navigation Bar, select Connectors (https://admin.exchange.microsoft.com/#/connectors)Click on “Add a connector” to add and configure a new Connector that applies security policy for emails routed from SonicWall Hosted Email Security. On the “Add a connector” Wizard.New ConnectorSelect “Partner organization” as “Connection from” for the New Connector. The only option for “Connection to” will be “Office 365”. Click Next. NameConfigure the Name for the Connector as “Inbound Email From SonicWall HES” and opt to “Turn it on”. Click Next.Authenticating sent emailIdentify the Partner Organization based on IP Address by adding the IP of Hosted Email Security (204.212.170.10, 173.240.214.101-121. For Europe only add 173.240.221.21 173.240.221. 22-29). Click on +, Add the IP and Click NextReview ConnectorReview the Configuration of the new Connector. And click “Create Connector”Saving the connector will ensure that the security restrictions are applied on email messages from SonicWall Hosted Email Security.
Product(s):
Email Security>Hosted Email Security
Email Security>Hosted Email Security>Network Architecture
Firewall settings for Hosted Email Security to work with On-prem solutions
01/06/2021
40
14093
In order for Hosted Email Security (HES) to work with On-prem solutions the Firewall will need the Nat Policies and Access Rules described below.
Product(s):
Firewalls>TZ Series>Networking
Firewalls>SonicWall NSA Series>Networking
Firewalls>SonicWall SuperMassive 9000 Series>Networking
Email Security>Hosted Email Security>Network Architecture
SonicWall Hosted Email Security FAQ
12/16/2020
1535
25566
This FAQ covers Email Security: SonicWall Hosted Email Security.
Product(s):
Email Security>Hosted Email Security
Firmware upgrade path for SonicWall Email Security Solutions
11/26/2020
183
15877
The upgrade path for Email Security Appliances is:7.2.x7.3.27.4.98.0.88.2.18.3.29.0.X (Upgrade to the latest version in the 9.0 branch which is 9.0.6)9.1.X (Upgrade to the latest version in the 9.1 branch which is 9.1.3)9.2.X (Upgrade to the latest version in the 9.2 branch which is 9.2.2)10.0.X NOTE: Firmware version 9.2.x and newer are only supported on 64-bit platforms TIP: After every upgrade step, let the ES Appliance process mail for at least 30 minutes before completing the next step in the upgrade path. CAUTION: Skipping a version in the upgrade path will result in file corruption that may render the appliance unusable.
Product(s):
Email Security>Email Security Appliance>Firmware
Email Security>Email Security Software>Firmware
Email Security>Email Security Virtual>Firmware
How to downgrade firmware on an Email Security appliance
09/18/2020
4
1909
This article describes how to downgrade firmware on an Email Security Appliance. NOTE: On-premise customers are strongly recommended to backup the configuration before upgrading or downgrading software.
Product(s):
Email Security>Email Security Appliance
Email Security>Email Security Virtual
Configure Azure Active Directory (AD) in HES
07/24/2020
9
4301
Login to Hosted Email Security. Using your admin@yourdomain.com credentials.Navigate to Manage | Server | Azure Active Directory. In Azure Active Directory Configuration fill out the form.Friendly Name is the name that you will use to identify the domain AD configuration.Tenant ID and Primary Domain are available in the Microsoft Azure portal under Manage Azure active Directory.Admin Email Address is the Azure admin email address for AD connection.Sign in to Microsoft Azure using your domain admin email address e.g. admin@yourdomain.com this is the email ID you used to create the account in Azure.Once logged in go to Manage Azure Active Directory and click on view.Here you will see the Tenant ID and Primary domain needed for Azure AD configuration.Go back to the Hosted Email Security - Azure Active Directory.Type in the Friendly name.Paste the Tenant IDPaste the Primary domain.Enter the admin email address.Click on Save.A Success message would be displayed on the screen to confirm that the Azure AD configuration settings has been saved.After saving settings, authorization is needed for Hosted Email Security to pull the users and groups from azure directory.Click on Admin Consent. It will redirect you to O365 login page.
Product(s):
Email Security>Hosted Email Security>LDAP Configuration
How to Configure LDAP and enable DHA protection on HES
07/16/2020
10
4427
How do I add LDAP server to Hosted Email Security? How do I enable DHA Protection?
Product(s):
Email Security>Hosted Email Security>LDAP Configuration
How to configure Firewall to allow HES to connect to LDAP server.
07/16/2020
7
3744
How to configure Firewall to allow HES to connect to LDAP server.
Product(s):
Email Security>Hosted Email Security
Manage License Reports Licensing is out of Sync
06/20/2020
1282
13220
"Manage License" Reports "Licensing is out of sync. Please reboot your product and repeat the operation." After a reboot the situation is unchanged.
Product(s):
Email Security>Email Security Appliance
Email Security>Email Security Software
Email Security>Hosted Email Security
Email Security