-
Products
-
SonicPlatform
SonicPlatform is the cybersecurity platform purpose-built for MSPs, making managing complex security environments among multiple tenants easy and streamlined.
Discover More
-
-
Solutions
-
Federal
Protect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions
Learn MoreFederalProtect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions
Learn More - Industries
- Use Cases
-
-
Partners
-
Partner Portal
Access to deal registration, MDF, sales and marketing tools, training and more
Learn MorePartner PortalAccess to deal registration, MDF, sales and marketing tools, training and more
Learn More - SonicWall Partners
- Partner Resources
-
-
Support
-
Support Portal
Find answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials
Learn MoreSupport PortalFind answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials
Learn More - Support
- Resources
- Capture Labs
-
- Company
- Contact Us
DNS queries using a hostname are not working when connected using GVC
10/14/2021 
110 People found this article helpful
491,957 Views
Description
Cannot connect to domain devices by hostname when connected via GVC (Global VPN Client)
Resolution
Resolution for SonicOS 7.X
This release includes significant user interface changes and many new features that are different from the SonicOS 6.5 and earlier firmware. The below resolution is for customers using SonicOS 7.X firmware.
Local domains DNS server should be configured in the DHCP scope being used for GVC clients. This will allow the client to use a local DNS server to resolve local domain devices. There can be a second DNS server that is public added to the scope as well if desired.
If using the SonicWall's DHCP option the scope should have a suffix added for the local domain, to allow for hostname without having to use the FQDN. To confirm if there is a DNS suffix navigate to Network |System | DHCP Server|DHCP server Lease scopes and click Edit (
) next to the dynamic scope. Select the tab DNS/WINS.
Resolution for SonicOS 6.5
This release includes significant user interface changes and many new features that are different from the SonicOS 6.2 and earlier firmware. The below resolution is for customers using SonicOS 6.5 firmware.
Local domains DNS server should be configured in the DHCP scope being used for GVC clients. This will allow the client to use a local DNS server to resolve local domain devices. There can be a second DNS server that is public added to the scope as well if desired.
If using the SonicWall's DHCP option the scope should have a suffix added for the local domain, to allow for hostname without having to use the FQDN. To confirm if there is a DNS suffix navigate to Manage | Network | DHCP Server and click Edit () next to the dynamic scope. Select the tab DNS/WINS.
Related Articles
- How to Block Google QUIC Protocol on SonicOSX 7.0?
- How to block certain Keywords on SonicOSX 7.0?
- How internal Interfaces can obtain Global IPv6 Addresses using DHCPv6 Prefix Delegation
Categories
- Firewalls > NSa Series > GVC/L2TP
- Firewalls > TZ Series > GVC/L2TP
- Firewalls > NSv Series > GVC/L2TP
YES
NO