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CTDG is stuck on Identifying with GVC VPN Client
10/22/2020 
2 People found this article helpful
480,371 Views
Description
Connect Tunnel with device guard is stuck on Identifying with GVC installed, which prevents CTDG connection from being stable.
However when we remove GVC completely, Connect Tunnel with Device Guard works fine.
Cause
The root cause was with GVC 4.0 is not compliance with Connect Tunnel with Device Guard.
Resolution
The current workaround would be remove GVC 4.0 and use only CTDG.
Note: Please contact SonicWall Technical support for newer version of GVC Clients.
ISSUE ID:
SMA1000-1458, SMA1000-1616, SMA1000-1609 & CLNT-106
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