CSE: Cloud Secure Edge/License Manager HTTP Server Returned
Description
When Cloud Secure Edge (CSE) is enabled on the SonicWALL Firewall, an error message appears: "Cloud Secure Edge/License Manager HTTP Server Returned Error."
Cause
The issue arises when the firewall name on MySonicWall contains special characters.
Resolution
Follow these steps to resolve the issue:
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Export the configuration from the firewall to your local PC.
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Disable Cloud Secure Edge (CSE) on the firewall.
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Remove any special characters from the firewall name in MySonicWall.
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Synchronize the licenses on the firewall.
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If using a High Availability (HA) setup, perform this step on both the primary and secondary firewalls.
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Re-enable CSE on the firewall.
After re-enabling CSE and completing synchronization on the Connector tab, the connector should appear in the firewall interface and begin reporting to the CSE Command Center.