Critical Operating System Update is not working

03/26/2020 6 11036

DESCRIPTION:

Description of problem: "Critical Operating System Update" is not working.
1. "CHECK FOR UPDATES"-- keeps on checking even if the system is up to date and never says system is up to date.

2. "INSTALL NOW"--If there are OS updates, It will downloads but never installs.

CAUSE:

Critical Operating System Update is not working though its set to automatic updates.

RESOLUTION:

WAF will automatically check for updates (but not install, only check) every hour as per settings, even if the scheduled auto update is not enabled. This is why you see the update log shows the 'checking for updates' message every hour (but again, it will not install them automatically).

If you manually click on 'Install Now' button, the update log should at least show 'Installing updates:' in the message. Here is a working case example:

Snippet of Installing updates messages.

==== Critical OS Update started at: Mon Apr 16 16:10:12 PDT 2018 ====
Installing updates:
Transaction Summary
Install ( 2 Dependent packages)
Upgrade 26 Packages (+3 Dependent packages)
Skipped (dependency problems) 6 Packages

Total download size: 30 M
Downloading packages:
Delta RPMs disabled because /usr/bin/applydeltarpm not installed.
--------------------------------------------------------------------------------
Total 4.6 MB/s | 30 MB 00:06
Running transaction check
Running transaction test
Transaction test succeeded
Running transaction
Updating : glibc-common-2.17-196.el7_4.2.x86_64 1/60
Updating : nss-softokn-freebl-3.28.3-8.el7_4.x86_64 2/60
Updating : glibc-2.17-196.el7_4.2.x86_64 3/60
warning: /etc/nsswitch.conf created as /etc/nsswitch.conf.rpmnew

...this will go installing and then updates..

ependency Updated:
libtasn1.x86_64 0:4.10-1.el7 p11-kit.x86_64 0:0.23.5-3.el7
p11-kit-trust.x86_64 0:0.23.5-3.el7

Skipped (dependency problems):
git.x86_64 0:1.8.3.1-12.el7_4
openssh.x86_64 0:7.4p1-13.el7_4
openssh-clients.x86_64 0:7.4p1-13.el7_4
openssh-server.x86_64 0:7.4p1-13.el7_4
openssl-libs.x86_64 1:1.0.2k-8.el7
perl-Git.noarch 0:1.8.3.1-12.el7_4

Complete!
==== Critical OS Update finished at: Mon Apr 16 16:11:23 PDT 2018 ====

ISSUE ID:

200425