Convert Demo VM to Full Featured Virtual appliance

Demo license has expired and needs to convert the SRA VM to full featured license

This requires the full featured license purchased and linked to the MySonicWall account

step 1) access the hidden diag page on the virtual applaince by going to https://{ip.address}/cgi-bin/diag

step 2) select "internal settings"

step 3) click the "reset licenses and security services info"  button

step 4) click "go back" on the left side of the screen

step 5) Contact customer service and explain the situation, ask them to "reset the trust" on the Demo serial number

step 6) register the SRA VM like normal with the full featured serial number

a) under System | Licenses select "Activate Upgrade or renew"

b) fill in username and password for your MySonicWall account

c) enter the full featured serial number, Authentication code, friendly name, and submit

you should find that the system takes you back to show the licenses you have,

if they are not correct, you may be required to refresh the screen, or clear the cache and cookies on your browser