Configuring UTM appliances for Fonality Connect phones
Overview / Scenario:
Fonality Connect is a hosted VoIP solution. Instead of deploying and maintaining an on-premise PBX, the customer uses a hosted PBX that is managed and maintained by Fonality on the Internet. This offers significant advantages to those customers that are do not have the resources or expertise to run their own PBX.
The customer only deploys phones on their company network. These phones are pre-provisioned to use SIP to connect with the hosted Fonality Connect PBX server located on the Internet.
This article describes how a SonicWall appliance should be provisioned in order to deploy Fonality Connect+ phones behind it.
Procedure: To deploy Fonality Connect phones behind a SonicWall appliance:
Step 1: Go to VoIP> Settings and Enable "Enable consistent NAT"
Step 2: Go to Firewall > Access Rules > Matrix > LAN to WAN
Step 3: Click edit for the default any rule
Step 4: Click on the Advance Tab
Step 5: For UDP Connection Inactivity Timeout (seconds) change the value from 30 to 300