Configure the appliance to resolve Internal domain names and IPs
03/26/2020 64 32931
This article describes on how to configure the SonicWall to resolve internal Domain names and IP addresses. Incorrect configuration could lead to these issues:
Unable to resolve local resources.
Analyzer /GMS reports show internal Private IPs instead of the machine name.
Bookmarks not reachable using the hostname or internal Fully Qualified Domain Name (FQDN).
NOTE: It is most important to verify and confirm that you are using internal DNS servers.
To access the DNS settings, navigate to Manage |Network | DNS.
Enter private IPs addresses of the local DNS servers in the network.
NOTE: SonicWall supports only Fully Qualified domain name.
When working with GMS/Analyzer reports it is essential to have under name resolution with the required name resolution method. Navigate to Manage | Log Settings | Name Resolution.
How to Test
Navigate to Investigate | System Diagnostics | Diagnostic Tools | DNS Name Lookup, the configuration can be verified and confirmed.
Use system to inherit the DNS settings configured under the DNS tab. Use the Customized setting if you want check with any other DNS server. NOTE: Using the NetBIOS name is only used for reporting in the GMS/Analyzer.