Support

CATEGORY: Cloud Security

10/18/2021 0 830

This article describes configuring O365 over the Cloud Edge, O365 is a cloud-based suite centered around business productivity, which includes apps like Outlook, Word, PowerPoint, etc. and services like Skype for Business, SharePoint, OneDrive, Teams, Yammer, Planner and so on.Symptoms:We can access Office 365 organization using Azure configuration or through ZTNA applications. We can configure services like Outlook, Skype, SharePoint, etc. And access them via Cloud Edge VPN or ZTNA

Product(s):
Cloud Security>Cloud Edge Secure Access

10/14/2021 0 831

We are currently investigating an issue where the automated CAS Weekly report was sent to several customer’s on Wednesday, Sept. 22.  We have temporary halted the process to send the Weekly report via email on every Sunday until the investigation is completed. The Weekly report will still be available for download via the UI by the CAS Admin.Please contact SonicWall Support if you have any question.

Product(s):
Cloud Security>Cloud App Security

10/05/2021 0 375

How to whitelist domains and wildcard domains?

Product(s):
Cloud Security>Cloud Edge Secure Access>Custom Configurations

07/26/2021 1 1692

When we see the below Error on the CAS dashboard for O365 Mail Icon, check and confirm that the SonicWall Service user is not blocked by Conditional access policies. If you see a failure reason due to conditional access policy, make an exception for the SonicWall Service User. Error: Unable to create Office365 journal rule and connector that allow for monitoring of emails. This may be related to your organization's security settings. Please contact support for assistance.

Product(s):
Cloud Security>Cloud App Security

07/02/2021 0 1449

SonicWall Cloud Edge does not limit the number of tunnels that can be connected to a single gateway, so in case you only have one gateway in a particular network, but your company's infrastructure consists of a hybrid environment (a mix of different on-prem and cloud-based resources) , then you can interconnect them.

Product(s):
Cloud Security>Cloud Edge Secure Access

06/30/2021 0 1023

This article describes how to incorporate split tunneling into your network.If you would like to select specific network subnets to go through from the client to the SonicWall network, instead of full tunnel mode (where all the traffic is encrypted and proxied through the SonicWall network), you will need to manually specify which subnets you’d like to include through the tunnel.  NOTE: The default Tunnel configuration is Tunnel All (Redirect All).

Product(s):
Cloud Security>Cloud Edge Secure Access

06/30/2021 0 1036

Private DNS will enable you to reach an internal resource by its hostname (as published by your local DNS server). This can ease your workflow, as you will no longer need to specify the resource's IP address and will be able to resolve local resources . NOTE: Do not configure a public DNS server, as by default your traffic will be routed through one, in case the private DNS server are not able to resolve the address).

Product(s):
Cloud Security>Cloud Edge Secure Access

06/17/2021 4 7366

This article describes about how to create a custom query and set the query action to send report over an email to multiple recipients.

Product(s):
Cloud Security>Cloud App Security

01/19/1970 1 1923

PrerequisitesWhat are the prerequisites to get started with SonicWall Cloud Edge Secure Access?Create or validate your My SonicWall accountEnable valid licenses (trial/permanent)Activate the SonicWall Cloud Edge Secure Access softwareReview System Requirements.LicensingDo I need to have a SonicWall Firewall to activate SonicWall Cloud Edge Secure Access?You can activate SonicWall Cloud Edge Secure Access from a SonicWall Network Security appliance and activate it without a Network Security appliance.InstallationWhat are different browsers supported for SonicWall Cloud Edge Secure Access client web access?It supports all modern browsers except Internet explorer 11Platforms currently supported by SonicWall Cloud Edge Secure Access?Currently , SonicWall Cloud Edge Secure Access client installers installed on Windows, MacOS . iOS and Android.NetworksCan one network have multiple regions?Yes, one network can have multiple gateways to lower latency and increase in the performance. Users/members will automatically be routes to the closest region.Can one region have multiple gateways?Yes, one region can have several gateways to improve redundancy and load-balancing between the gateways.Does a single gateway support multiple tunnel connection?Yes, it can have multiple tunnel connectionDo we have any max number or practical limitation on Number of Gateways, how many concurrent tunnels, number of users, or so for a tenant?As such no limit on creating Gateways, 50 concurrent users/tunnels are recommended per gateway as this is 1Gib interface.

Product(s):
Cloud Security>Cloud Edge Secure Access

04/23/2021 0 789

Can I upgrade my trial to production after expiry ?Service terminationTrials or subscriptions not renewed will be terminated after a 7-day grace period.Reminders will be sent for request to renew.If you upgrade within the 3 month time period, you can retain your data, otherwise, you have to re-create tenant. 

Product(s):
Cloud Security>Cloud Edge Secure Access