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CIFS bookmark download button not working, displays "unknown error"
03/26/2020 
1,046 People found this article helpful
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Description
Download button is not working with CIFS bookmark. Error message "unknown error" is displayed when the button is clicked on.
Cause
Happens when CNAME is used to access the bookmark instead of an A record.
Resolution
Please upgrade the firmware to 8.1.0.1-11sv or later.
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YES
NO