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CIFS bookmark download button not working, displays "unknown error"

03/26/2020 1,046 People found this article helpful 97,693 Views

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    Description

    Download button is not working with CIFS bookmark. Error message "unknown error" is displayed when the button is clicked on.

    Cause

    Happens when CNAME is used to access the bookmark instead of an A record.

    Resolution

    Please upgrade the firmware to 8.1.0.1-11sv or later.

    Related Articles

    • Configuring Device Management based on Device ID for SMA 100
    • CT with Device Guard is stuck on Identifying when GVC Client is installed
    • SMA1000: CT compatibility with 3rd party VPN clients like GVC, Citrix and Fortinet

    Categories

    • Secure Mobile Access > SMA 100 Series

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