CAPTURE CLIENT BASIC TO ADVANCED UPGRADE ACTIVATION

Description

The SonicWall Customers can directly Upgrade from Capture Client Basic to Advanced by activating the purchased Advanced Activation Key on the same Capture Client Serial number.

The Customers need not wait for the Basic Services to expire in order to upgrade to Advanced on the Capture Client

Resolution

1. Log onto your mysonicwall.com account.

2. Click on the Capture Client Basic Serial number>>Go to Licenses Section

Image

As you can see, currently the Capture Client is Licensed for Basic Services till Aug 17 2023 for 5 nodes.


3. Click on Activate against Capture Client Advanced

Image


4.Enter the activation key for the Capture Client Advanced License and Click Confirm

Image



5. The Basic Capture Client is Upgraded to Advanced and the Service expiration dates are prorated by the System.


Image

NOTE: For any further assistance, Contact SonicWall Customer Service


Related Articles

  • SECaaS to Service Provider Plan (SPP) Conversion Process
    Read More
  • How can a partner claim an asset manually under their partner account?
    Read More
  • How to delete multiple cloud backup for a firewall?
    Read More
not finding your answers?