Capture ATP - Email Alerts not received when file is infected
03/26/2020 41 7546
No emails are received from MySonicWall when a file is detected as infected.
There could be two possible reasons for this:
- If the email address the device is linked to is wrong, you can correct it from your personal info in your MySonicWall Account.
- If the option I do not want to receive Security Renewal Notifications and am aware of the potential security risks involved with that election is turned on, the user will not receive any notification from MySonicWall. You can disable this option as per screenshot below: