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Can't modify Next Scheduled Email Time in GMS due to "optimization is in progress"

03/26/2020 1,038 People found this article helpful 209,942 Views

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    Description

    Can't modify Next Scheduled Email Time in GMS due to "optimization is in progress"

    Resolution

     

    Issue:

    The issue is that "Next Scheduled Email/Archive Time" can't be changed and it comes with the error that Optimization is in progress.

    Image

    Procedure:

    Step 1: Creating connection to the database.

    A) Download MySQL Workbench and install it on a PC which is on the same subnet as the GMS/Analyzer.
    You can download it from:
    http://www.mysql.com/products/workbench/
    (it requires Microsoft .NET Framework 4 and Microsoft Visual C++ 2010 Redistributable Package installed).

    B) Open MySQL Workbench and set up new connection to your database - as "Hostname" use the IP address of your GMS/Analyzer
    .

    Image

    C) Open the connection to the database.

    Step 2. Changing Database records.

    A) Type the command: use sgmsdb; and click on "execute".

    B) Then use this command and check if it displays anything: SELECT * FROM sgms_config WHERE paramName IN ('vpngMaxOptimizationRuntime', 'vpngOptimizationTime');

    C) If there is nothing there, use commands:


    insert into sgms_config(paramNAme,paramValue) values ('vpngMaxOptimizationRuntime','2'); and
    insert into sgms_config(paramNAme,paramValue) values ('vpngOptimizationTime','1');


    If results do display use the following commands:

    update sgms_config set paramValue='2' where paramName='vpngMaxOptimizationRuntime';
    update sgms_config set paramValue = '1' where paramName='vpngOptimizationTime';


    D) The final results should be the same as the one below:

    SELECT * FROM sgms_config WHERE paramName IN ('vpngMaxOptimizationRuntime', 'vpngOptimizationTime');
    +----------------------------+------------+---------------------+----------------+
    | paramName | paramValue | last_updated | last_updatedby |
    +----------------------------+------------+---------------------+----------------+
    | vpngMaxOptimizationRuntime | 3 | 2013-06-06 13:42:41 | NULL |
    | vpngOptimizationTime | 1 | 2013-06-06 13:43:19 | NULL |
    +----------------------------+------------+---------------------+----------------+


    Step 3. Now the "Next Scheduled Email Time" should be editable.













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