Aventail Access Manager Fails to Load When JRE 6 Update 11 Is Used
03/26/2020 4 11535
DESCRIPTION: Aventail Access Manager Fails to Load When JRE 6 Update 11 Is Used
When using Internet Explorer 6 or 7 with Java Runtime Environment 6.0 update 11, appliance version 10.0.0's Aventail Access Manager may not load. The browser may be redirected away from WorkPlace, and the user is prompted to confirm that he or she wants to navigate away from WorkPlace.
Resolution or Workaround:
When using Internet Explorer 6, JRE 5.0 should be used. KB item #6349 has more information about this requirement.
When using Internet Explorer 7 and accessing appliance release 10.0.0, JRE 6 update 7 works best.
The issue described here will be resolved in appliance release 10.0.1. In that release JRE 6 Update 11 will work normally with the appliance.