Anti-Virus: BMI_LOAD is undefined (when updating SaaS Endpoint Protection)
03/26/2020 3 11164
DESCRIPTION: Anti-Virus: BMI_LOAD is undefined (when updating SaaS Endpoint Protection)
SaaS Endpoint Protection fails to update and you see the following error message in the update window:
BMI_LOAD is undefined
The SaaS Endpoint Protection system tray icon eventually shows the error condition symbol.
This method of update is not supported at this time.
Contact your mobile provider for updated versions of the modem software or for information on how to remove the image reduction feature.