Anti-Spam/Junk Store Junk Box view/settings or junk summary gets an error

03/26/2020 170 People found this article helpful 484,413 Views

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Anti-Spam/Junk Store Junkbox view/settings or junk summary gets an error: junkbox view page error, check the junk store status at Anti-Spam status view)

Corrupted files

To solve this issue, run the following commands:

I. Add SonicWallES folder to path or change directory to SonicWallES.

For instance, if SonicWallES path is "C:\Program Files (x86)\SonicWallES", then use the following command:

> setx path "%path%;C:\Program Files (x86)\SonicWallES"

II. Update hostlist and rebuild the database

> mlfworkr -updatehostlist

> mlfworkr -rebuildsearchdb

Note:

mlfworkr -rebuildsearchdb takes around 15 minutes or longer to complete.

III. Restart Tomcat as well as the 3 mlf... services

> mlfworkr -tomcatrestart

> mlfworkr -restartservices

If the above two commands didn't work, use the following command instead:

> sc stop Tomcat6

Note: if Tomcat6 didn't work, use Tomcat8 or the correct Apache Tomcat version in your system

> sc start Tomcat6

> sc stop MlfRSMonitor

> sc start MlfRSMonitor

> sc stop MlfASGServer

> sc start MlfASGServer

> sc stop MlfASGThumb

> sc start MlfASGThumb

Call SonicWall Support if the above steps didn't work, or backup SonicWallES/Data and re-install Junk Store.

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