Anti-Spam/Junk Store Junk Box view/settings or junk summary gets an error
03/26/2020 155 11873
Anti-Spam/Junk Store Junkbox view/settings or junk summary gets an error: junkbox view page error, check the junk store status at Anti-Spam status view)
To solve this issue, run the following commands:
I. Add SonicWallES folder to path or change directory to SonicWallES.
For instance, if SonicWallES path is "C:\Program Files (x86)\SonicWallES", then use the following command:
> setx path "%path%;C:\Program Files (x86)\SonicWallES"
II. Update hostlist and rebuild the database
> mlfworkr -updatehostlist
> mlfworkr -rebuildsearchdb
mlfworkr -rebuildsearchdb takes around 15 minutes or longer to complete.
III. Restart Tomcat as well as the 3 mlf... services
> mlfworkr -tomcatrestart
> mlfworkr -restartservices
If the above two commands didn't work, use the following command instead:
> sc stop Tomcat6
Note: if Tomcat6 didn't work, use Tomcat8 or the correct Apache Tomcat version in your system
> sc start Tomcat6
> sc stop MlfRSMonitor
> sc start MlfRSMonitor
> sc stop MlfASGServer
> sc start MlfASGServer
> sc stop MlfASGThumb
> sc start MlfASGThumb
Call SonicWall Support if the above steps didn't work, or backup SonicWallES/Data and re-install Junk Store.