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Anti-spam: error message "Unable to update junkstore database" while unjunking/deleting emails
03/26/2020 
9 People found this article helpful
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Description
When we unjunk/delete emails from Junk box view, we may get following error message "Unable to update junk store database" from junk store....
Resolution
This particular error message is coming due to corruption of search engine database in the junk store application. This can be fixed by rebuilding the search database which will recreate the index.
1. Login to the server where the Junk store application is installed.
2. Go to command prompt and get in to SonicwallES directory.
3. In the SonicwallES prompt, type "mlfworkr -rebuildsearchdb", this is going to restart tomcat service automatically.
4. Login to firewall again and click on Junk Box View and then delete/unjunk emails.
C:\Program Files\SonicwallES\mlfworkr -rebuildsearchdb
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Categories
- Firewalls > TZ Series
- Firewalls > SonicWall SuperMassive E10000 Series
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- Firewalls > SonicWall NSA Series
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