- Products
- Network Security
Next Generation FirewallNext-generation firewall for SMB, Enterprise, and Government
Security ServicesComprehensive security for your network security solution
Network Security ManagerModern Security Management for today’s security landscape
- Advanced Threat Protection
Capture ATPMulti-engine advanced threat detection
Capture Security applianceAdvanced Threat Protection for modern threat landscape
- Access Security
Cloud Edge Secure AccessDeploy Zero-Trust Security in minutes
Secure Mobile AccessRemote, best-in-class, secure access
Wireless Access PointsEasy to manage, fast and secure Wi-FI
SwitchesHigh-speed network switching for business connectivity
- Email Security
Email SecurityProtect against today’s advanced email threats
- Cloud Security
Cloud App SecurityVisibility and security for Cloud Apps
Cloud Firewall (NSv)Next-generation firewall capabilities in the cloud
- Endpoint Security
Capture ClientStop advanced threats and rollback the damage caused by malware
Content Filtering ClientControl access to unwanted and unsecure web content
- Product Widgets
- Product Menu Right Image
-
- Network Security
- Solutions
- Solutions Widgets
- Solutions Image Widgets
-
- Solutions Widgets
- Partners
- Partner Widgets
- Partners Image Widgets
-
- Partner Widgets
- Support
- Support Widget
- Support Image Widgets
-
- Support Widget
- Products
- Network Security
- Next Generation FirewallNext-generation firewall for SMB, Enterprise, and Government
- Security ServicesComprehensive security for your network security solution
- Network Security ManagerModern Security Management for today’s security landscape
- Advanced Threat Protection
- Capture ATPMulti-engine advanced threat detection
- Capture Security applianceAdvanced Threat Protection for modern threat landscape
- Access Security
- Cloud Edge Secure AccessDeploy Zero-Trust Security in minutes
- Secure Mobile AccessRemote, best-in-class, secure access
- Wireless Access PointsEasy to manage, fast and secure Wi-FI
- SwitchesHigh-speed network switching for business connectivity
- Email Security
- Email SecurityProtect against today’s advanced email threats
- Cloud Security
- Cloud App SecurityVisibility and security for Cloud Apps
- Cloud Firewall (NSv)Next-generation firewall capabilities in the cloud
- Endpoint Security
- Capture ClientStop advanced threats and rollback the damage caused by malware
- Content Filtering ClientControl access to unwanted and unsecure web content
- Product Widgets
- Product Menu Right Image
-
- Network Security
- Solutions
- Solutions Widgets
- Solutions Image Widgets
-
- Solutions Widgets
- Partners
- Partner Widgets
- Partners Image Widgets
-
- Partner Widgets
- Support
- Support Widget
- Support Image Widgets
-
- Support Widget
"Administrative login is not allowed" when trying to log in to the management interface via GVC
10/14/2021 
61 People found this article helpful
108,058 Views
Description
When connected to a SonicWall appliance with GVC, an authenticated GVC user must have administrative privileges in order to log in to the management interface. If the user doesn't have administrative privileges, he will be redirected to https://IP address/loginDisallowed.html and will see the message "Administrative login is not allowed". You do not have the administrative privilege required to login here.
NOTE: You are currently logged in to the SonicWall as a VPN Client user and login here is only allowed for management of the appliance. Since you do not have the privilege for that, please re-connect using an account with administrative privilege.
Resolution
Resolution for SonicOS 7.X
This release includes significant user interface changes and many new features that are different from the SonicOS 6.5 and earlier firmware. The below resolution is for customers using SonicOS 7.X firmware.
- At Device | Users | Local Users & Groups, Under Local Users tab, open the user object (the one used to login using GVC) and under the Groups tab, add SonicWall Administrators or Limited Administrators.
NOTE: The management must be enabled on the WAN GroupVPN in Network | IPSec VPN | Rules and Settings | Configure WAN GroupVPN | Advanced tab.
- Once the change has been made, the user should disable the GVC connection, then reconnect and authenticate.
Resolution for SonicOS 6.5
This release includes significant user interface changes and many new features that are different from the SonicOS 6.2 and earlier firmware. The below resolution is for customers using SonicOS 6.5 firmware.
- At Users | Local Users & Groups, Under Local Users tab, open the user object (the one used to login using GVC) and under the Groups tab, add SonicWall Administrators or Limited Administrators.
NOTE: The management must be enabled on the WAN GroupVPN in VPN | Base Settings | Configure WAN GroupVPN | Advanced tab.
- Once the change has been made, the user should disable the GVC connection, then reconnect and authenticate.
Resolution for SonicOS 6.2 and Below
The below resolution is for customers using SonicOS 6.2 and earlier firmware. For firewalls that are generation 6 and newer we suggest to upgrade to the latest general release of SonicOS 6.5 firmware.
- At Users | Local Users, open the user object (the one used to login using GVC) and under the Groups tab, add SonicWall Administrators or Limited Administrators.
NOTE: The management must be enabled on the WAN GroupVPN in VPN | Settings | Configure WAN GroupVPN | Advanced tab.
- Once the change has been made, the user should disable the GVC connection, then reconnect and authenticate.
Related Articles
- How to disable TOTP for a Local User with admin privileges via CLI.
- Parserror on Event logs.
- Switch from the Policy mode to classic mode on Gen 7 appliances
Categories
- Firewalls > TZ Series > Firewall Management UI
- Firewalls > NSa Series > Firewall Management
- Firewalls > NSv Series > Firewall Management
YES
NO