Interoperability with Commvault Backup and Recovery

Description

To learn how to exclude files and folders please see Capture Client Interoperability Issues with Third Party Applications.

 

 

Resolution

Items to Exclude:

  • Recommended exclusions for Windows:
    See https://documentation.commvault.com/v11/essential/antivirus_exclusions_for_windows.html
    C:\Program Files\Commvault\Simpana\*\
    C:\Program Files\Commvault\Simpana\SoftwareCache\ 
    C:\Program Files\Commvault\CS_DR\
    C:\Program Files\Commvault\Simpana\iDataAgent\JobResults\
    C:\Program Files\Commvault\Simpana\IndexCache\
    C:\**\CV_MAGNETIC\*
    NOTE: If you use a UNC path to access the magnetic libraries, exclude the UNC path as well.  
    Get the deduplication database location from the CommCell Console, in the Copy Properties dialog box of the primary copy, on the Deduplication tab.
    C:\Users\Simpana Services account\AppData\Local\Temp\
    C:\Program Files\Commvault\Simpana\CIServer\
    C:\Program Files\Commvault\Simpana\CVCIEngine\
    C:\Program Files\Commvault\Simpana\CVCIEngine\solr
    C:\Program Files\Commvault\Simpana\CVCIEngine\solr\CIIndex
  • Recommended exclusions for macOS and Linux:
    See https://documentation.commvault.com/v11/essential/recommended_antivirus_exclusions_for_unix_and_mac.html
    */opt/simpana/*/
    /opt/simpana/iDataAgent/jobResults/
    /opt/simpana/IndexCache/
    */CV_MAGNETIC/*/
    Get the deduplication database location from the CommCell Console, in the Copy Properties dialog box of the primary copy, on the Deduplication tab.
    NOTE: If any of the folders above are located outside of the default installation directory, create the exclusion for the actual folder location.

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