SonicExpress User Guide

Technical Documentation>  Managing Appliances>  Using the Diagnostic Tools>  Ping
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Ping

The Ping test sends a packet off a machine on the Internet and returns it to the sender.

This test shows if the firewall is able to contact the remote host.

  • If users on the LAN are having problems accessing services on the Internet, try pinging the DNS server, or another machine at the ISP location.
  • If the test is unsuccessful, try pinging devices outside of the ISP.
  • If you can ping devices outside of the ISP, then the problem lies with the ISP connection.
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