Cookie Statement

This Cookie Statement explains how SonicWall Inc. and its group companies collectively “SonicWall”, “we”, “us”, and “ours”) use cookies and similar technologies to recognise you when you visit our websites at www.sonicwall.com; https://mysonicwall.com(“Website”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, SonicWall) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third-party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Websites. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.
The specific types of first and third party cookies served through our Websites and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Website you visit):

Types of cookieWho serves these cookiesHow to refuse
Essential website cookies: These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas. SonicWallBecause these cookies are strictly necessary to deliver the Websites to you, you cannot refuse them.
You can block or delete them by changing your browser settings however, as described below under the heading "How can I control cookies?".
Performance and functionality cookies: These cookies are used to enhance the performance and functionality of our Websites but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.Clicky
https://clicky.com/terms/dpa
Eloqua
https://www.oracle.com/ca-en/legal/privacy/marketing-cloud-data-cloud-privacy-policy.html
To refuse these cookies, please follow the instructions below under the heading "How can I control cookies?"
Analytics and customisation cookies: These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective are marketing campaigns are, or to help us customise our Websites for you.Google Analytics - Universal Analytics
https://policies.google.com/technologies/partner-sites
To refuse these cookies, please follow the instructions below under the heading "How can I control cookies?"
Advertising cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.Google Ads Conversion Tracking
https://policies.google.com/technologies/partner-sites
Google Floodlight Counter
https://policies.google.com/technologies/partner-sites
Hotjar
https://www.hotjar.com/privacy
Lead Forensics
https://www.leadforensics.com/software-data-compliance/
LeadsRX
https://leadsrx.com/privacy
Linkedin
https://www.linkedin.com/legal/cookie-policy
Facebook
https://www.facebook.com/about/privacy/
Pingdom
https://www.pingdom.com/legal/cookie-policy/
TrustArc
https://www.trustarc.com/privacy-policy/
To refuse these cookies, please follow the instructions below under the heading "How can I control cookies?"
Targeted Display Advertising

We also work with advertising and personalization Business Partners that use cookies to help us display personalized content and appropriate advertising during your visits to our Website and other websites. Cookies placed by these Business Partners also assist us with measuring the performance of our advertising campaigns.
For more information regarding the privacy and data collection practices of third parties that use cookies for advertising from our Website, including information on how to opt out of such cookies please use the links in the table above.

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognise or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our Websites.

The information we collect through web beacons may include some limited Personal Information, and web beacons allow us to recognize users by accessing our cookies. We may also combine the information that we collect through web beacons with other information we have collected from you. Web beacons help us measure the effectiveness of our Website and our advertising in various ways. For example, web beacons may count the number of individuals who visit our Website from a particular advertisement or who make a purchase from our Website after viewing a particular advertisement or they may tell us when a web page is viewed and provide a description of the page where the web beacon is placed. Web beacons may also measure the effectiveness of our email campaigns, by counting the number of individuals who open or act upon an email message, determining when an email message is opened and determining how many times an email message is forwarded.

We prohibit web beacons on our Website from being used by third parties to access Personal Information. We may allow Business Partners to compile individual information or aggregated statistics from the use of web beacons on our Website to determine the effectiveness of online marketing and to develop statistics on how often clicking on an advertisement results in a purchase or other action on the advertiser’s site. “Business Partners” means subcontractors, vendors or other entities with whom we have ongoing business relationships to provide products, services or information, as well as our distributors and resellers. Aggregate information is anonymous and may include demographic and usage information. No Personal Information about you is shared with Business Partners for this research.

You can make some web beacons unusable by rejecting cookies in your web browser.

Do you serve targeted advertising?

Third parties may serve cookies on your computer or mobile device to serve advertising through our Websites. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by their using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details or other personally identifying details unless you choose to provide these.

“Do Not Track” Signals

Please note that while you may have the opportunity to opt out of targeted advertising through links on the advertisements themselves and you may be able to control the use of cookies through your web browser as described in the “How We Use Cookies” section above, some web browsers also may give you the ability to enable a “do not track” setting. This setting sends a special signal to the websites you encounter while web browsing. This “do not track” signal is different from disabling certain forms of tracking by declining cookies in your browser settings, as browsers with the “do not track” setting enabled still have the ability to accept cookies. Our system does not respond to web browser “do not track” signals at this time. For more information about “do not track,” visit www.allaboutdnt.org.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided in the cookie table above.
You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.

How often will you update this Cookie Statement?

We may update this Cookie Statement from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Statement regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Statement indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at DPO@SonicWall.com.

Last updated: October 2, 2019