SonicWall Email Security Limited Retirement Mode Announcement

First Published:07/21/2015 Last Updated:12/20/2019

Limited Retirement Mode Announcement

Dell SonicWALL is initiating the Limited Retirement Mode (LRM) notification for the Dell SonicWALL ES 300.  Limited Retirement Mode is the fourth phase of the Dell SonicWALL End of Life process outlined at the end of this document.  During this phase Dell SonicWALL will no longer develop or release firmware updates or new features for these products.  In addition, Dell SonicWALL will no longer offer support contracts.  After the LRM phase has ended, Dell SonicWALL will transition the ES 300 to End of Support (EOS).  End of Support is the final phase of the Dell SonicWALL End of Life process outlined at the end of this document.

                                 

All official End of Life notifications and phase information is posted on the Product Lifecycle page of our Support website.

Products Affected                                                                         

Products affected by this LRM announcement are listed below:

Table 1 End of Life Information

Regions

Worldwide

Products

Dell SonicWALL Email Security 300

Product SKUs

See Tables 2 and 3

Last Day Order Begins

November, 2012

Last Day Order Ends

April 30, 2013

Active Retirement Mode Begins

May 1, 2013

Active Retirement Mode Ends

April 30, 2015

Last Day to Purchase 1-year Support

April 30, 2015

Limited Retirement Mode Begins

May 1, 2015

Limited Retirement Mode Ends

April 30, 2017

End of Support Begins

May 1, 2017

Table 2 Affected Hardware SKUs

Description

SKU

Replacement SKU Description

Replacement SKU

SonicWALL Email Security 300 - 1 Appliance

01-SSC-6601

01-SSC-6837

01-SSC-6848

Multiple SKUs

SonicWALL ESA 3300 Secure Upgrade Plus (Hardware Only)

Virtual Appliance Secure Upgrade Plus

SonicWALL Hosted Email Security (multiple subscriptions)

Table 3 Affected Support Service SKUs

Description

SKUs

Last day to activate

1 Year subscription SKUs for all user bands

SonicWALL Email Protection Subscription and Dynamic Support 8x5

Multiple

April 30, 2016

SonicWALL Email Protection Subscription and Dynamic Support 24x7 

Multiple

April 30, 2016

SonicWALL Email Compliance Subscription

Multiple

April 30, 2016

SonicWALL Email Anti-Virus (McAfee and SonicWALL Time Zero)

Multiple

April 30, 2016

SonicWALL Total Secure Email Subscription

Multiple

April 30, 2016

2 Year subscription SKUs for all user bands

SonicWALL Email Protection Subscription and Dynamic Support 8x5

Multiple

Expired

SonicWALL Email Protection Subscription and Dynamic Support 24x7 

Multiple

Expired

SonicWALL Email Compliance Subscription

Multiple

Expired

SonicWALL Email Anti-Virus (McAfee and SonicWALL Time Zero)

Multiple

Expired

SonicWALL Total Secure Email Subscription

Multiple

Expired

3 Year subscription SKUs for all user bands

SonicWALL Email Protection Subscription and Dynamic Support 8x5

Multiple

Expired

SonicWALL Email Protection Subscription and Dynamic Support 24x7 

Multiple

Expired

SonicWALL Email Compliance Subscription

Multiple

Expired

SonicWALL Email Anti-Virus (McAfee and SonicWALL Time Zero)

Multiple

Expired

SonicWALL Total Secure Email Subscription

Multiple

Expired

Last Day Order

Last Day Order is the last day to order the product from Dell SonicWALL and signifies Dell SonicWALL's intent to start the end of life process. The duration of this phase is variable and depends on numerous factors including material availability, Dell SonicWALL and channel inventory and end-user demand. Last Day Order is informational only; products in this phase are active. Dell SonicWALL continues to sell support contracts.