How to reset the licensing on GMS or Analyzer

Description

When a GMS component (Console or Agent) is registered, a license file is created ([GMSVP]\etc\sgms.o). To reset the licensing for that component, and to delete the sgms.o file, perform the following steps.

Resolution

  1. Log in to the System Interface at http://IPaddress/appliance.
  2. After authentication, change the URL to http://IPaddress/appliance/techSupport.html.
  3. Read the warning, then click the ‘Accept’ button:
    Image
  4. Click the ‘Reset License’ button:
    Image
  5. Click the back button in the browser to return to the System Interface.
  6. At System | License, click the ‘Refresh License’ button. A new license file will be created.

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