What are the different ways to restart NSv on Proxmox platform?

This article explains the available methods to restart a SonicWall NSv instance running on the Proxmox platform, with a focus on the current limitation where the Reboot option in the Proxmox UI is not functional. It also provides alternative methods and a recommended workaround to restart the NSv.

The following methods can be used to restart NSv on the Proxmox platform:

1. Restart from SonicOS GUI
2. Restart from SonicOS CLI
3. Restart from SafeMode UI
4. Restart from SafeMode CLI
5. Restart from SonicCoreX CLI
6. Restart from SonicCoreX SafeMode CLI
7. Restart using Proxmox (workaround required due to known issue)

1. Restart from SonicOS GUI:

• Log in to the firewall
• Navigate to Device | Restart
• Click Restart and confirm
  

2. Restart from SonicOS CLI:

• Connect to the NSv using CLI (SSH or console)
• Run the appropriate restart command (e.g., restart)
• Confirm if prompted
  

3. Restart from Safemode UI:

• Access the NSv SafeMode interface via browser
• Navigate to the restart/reboot option
• Confirm the reboot action
  

4. Restart from Safemode CLI:

• Connect to the NSv SafeMode CLI by typing ‘safemode’ in SonicOS CLI
• Execute the reboot command
• Confirm if prompted
  

5. Restart from SonicCoreX CLI:

• Access the SonicCoreX CLI by entering ‘ctrl+s spacebar’ in console
• Run the appropriate restart command
• Wait for the system to reboot
  
  
  Note : Type "Ctrl + s + space" can switch between SonicOS CLI and SonicCoreX CLI
  
  

6. Restart from SonicCoreX Safemode CLI:

• Access the SonicCoreX SafeMode CLI
• Run the appropriate reboot command
• Wait for the system to restart
  

7. The Reboot & Shutdown options in the Proxmox Manager UI are currently not functional for NSv.

Known Issue ID: GEN8-16555

Workaround:

1. Log in to the Proxmox Manager UI
2. Select the NSv virtual machine
3. Click Stop
4. Once the VM is stopped, click Start

This effectively performs a restart of the NSv instance.