Upgrading from Capture Client Advanced to Premier on Monthly Billing (MSSP Monthly)

Description

This article will provide step by step instructions on how to convert or upgrade a Capture Client license from Advanced to Premier under Monthly Billing

Resolution

Follow the below steps to upgrade Capture Client from Advanced to Premier in Monthly Billing:


  1.  Log in to your mysonicwall.com account

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  2. Click on Monthly Billing and Monthly on the left menu

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  3. Click on Edit Product Provisioning for the Capture Client you wish to upgrade to Premier.

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  4. Change your expiration date to expire within the next two days. This is a requirement to be able to swap the bundle types. Click Provision

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  5. Click on Edit Product Provisioning and select Premier from the Services drop down menu

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  6. You can set the upper limit for Units and the Expiry Date as per your requirement. Click Provision.

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NOTE: Follow the same step-by-step instructions provided in this document for downgrading the licenses from Premier to advanced and upgrading the licenses from Basic to Advanced/Premier 

 If you face any issues with this process kindly reach out to customer service on the email Customer_service@Sonicwall.com or Contact Support - SonicWall

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