03/26/2020 0 People found this article helpful 450,342 Views
To learn how to exclude files and folders please see Capture Client Interoperability Issues with Third Party Applications.
Items to exclude:
You can include all of the folders below with an exclusion for:
C:\Program File*\Trend Micro\OfficeScan Client\
An exclusion for each individual file is more secure.
C:\Program Files (x86)\Trend Micro\OfficeScan Client\TmopExtIns.exe
C:\Program Files (x86)\Trend Micro\OfficeScan Client\TmopExtIns32.exe
C:\Program Files (x86)\Trend Micro\OfficeScan Client\tsc64.exe
C:\Program Files (x86)\Trend Micro\OfficeScan Client\patch64.exe
C:\Program Files (x86)\Trend Micro\OfficeScan Client\PccNTMon.exe
C:\Program Files (x86)\Trend Micro\OfficeScan Client\Temp\pccntupd.exe
C:\Program Files (x86)\Trend Micro\OfficeScan Client\PccNT.exe
C:\Program Files (x86)\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\Program Files (x86)\Trend Micro\OfficeScan Client\tmlisten.exe
C:\Program Files (x86)\Trend Micro\OfficeScan Client\TmExtIns.exe
C:\Program Files (x86)\Trend Micro\OfficeScan Client\TmExtIns32.exe
C:\Program Files (x86)\Trend Micro\OfficeScan Client\CNTAoSMgr.exe
C:\Program Files (x86)\Trend Micro\OfficeScan Client\temp\upgrade.exe
C:\Program Files (x86)\Trend Micro\OfficeScan Client\Misc\xpupg.exe
To exclude SentinelOne from Trend Micro:
Exclude these folders and the update file:
C:\Program Files\SentinelOne
C:\ProgramData\Sentinel
C:\Documents and Settings\All Users\Application Data\Sentinel (ProgramData for 2003 and legacy agents )
C:\Windows\Temp\SentinelInstaller.exe
Note: Make sure to exclude subfolders. Some solutions automatically exclude subfolders, but others require explicit notation.
Exclude the SentinelOne Agent kernel-mode driver, service, and dynamic library:
Kernel-Mode driver: SentinelMonitor.sys
Windows Service: SentinelAgent.exe
32-bit DLL: InProcessClient32.dll
64-bit DLL: InProcessClient64.dll