IDP Password to Register Devices and Services

Description

If the external (IDP) Identity Provider has been enabled on a MySonicWall account, then the user will be asked to authenticate while registering devices on the device interface, or if they are logging into a Mobile App. This is not the same password which you use to sign in to your MySonicWall account. You will need to enter the Password found under Use External Identity Provider and this can be obtained within your MySonicWall account.

 

 

Resolution

This document outlines the steps you can follow to obtain the IDP password within your MySonicWall account:

  1. Log in to your MySonicWall account.
  2. Navigate to Settings |My Account |My personal profile.
  3. You can view the password by clicking on the info icon next to the External Identity Provider under ADDITIONAL OPTIONS group.
  4. You will now be able to obtain the password as highlighted below, click the view icon to view the password.


    You can now obtain the password and enter it on the device interface to complete the device registration on the GUI.

 NOTE: You can change the password by clicking on the Refresh button.

 

Further Reading:

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