If the external (IDP) Identity Provider has been enabled on a MySonicWall account, then the user will be asked to authenticate while registering devices on the device interface, or if they are logging into a Mobile App. This is not the same password which you use to sign in to your MySonicWall account. You will need to enter the Password found under Use External Identity Provider and this can be obtained within your MySonicWall account.
This document outlines the steps you can follow to obtain the IDP password within your MySonicWall account:



NOTE: You can change the password by clicking on the Refresh button.
Further Reading: