How to remove the allocated Flexspend credits from MySonicWall account?

Description

The below resolution provides the steps to remove FlexSpend credits that are auto-allocated.

Resolution

At any point, SonicWall partners have the option remove the Flexspend credits that are auto-allocated for a particular service within mysonicwall account.

1. Login to the mysonicwall account and clck "Flexspend" Program under Product Management.


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2. Select the services under Flexspend service management and check out. 

3. Click on remove. Once changes are made click on Apply. 

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NOTE:Credits for Services more than 28 days can only be removes.The credits that are moved will only reflect after 24 hours.

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