How to check if Summarizer is currently processing syslog files.

Description

How to check if Summarizer is currently processing syslog files.

Resolution

Solution 1 - VM and Windows Installation:
- Login to the application interface of GMS (ipaddress/sgms).
- Go System > Diagnostics and download brighthouse.log file.

Image


It means that summarizer is processing files correctly.

 

Solution 2 - Windows Only:

- Go to GMSVP/syslogs folder on hard disk and check if the number of syslogs in this folder is increasing/decreasing.

-If the number is decreasing, and the .prd files in GMSVP/syslogs/archivedSyslogs are increasing, then summarizer is processing syslogs correctly.
-If the  number is decreasing and the .pre files in GMSVP/syslogs/badSyslogs are increasing, then summarizer is processing syslogs correctly but those files are corrupt syslogs being sent from the firewall. 

 

Note: Syslogs are treated as bad if they are corrupt or if they are sent from a firmware not supported by the GMS version.

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