With SSO, local users who are not logged in to the configured domain will not be redirected to logi

With SSO, local users who are not logged in to the configured domain will not be redirected to login.

Overview

When SonicWall SSO Agent is configured, local users which are not logged in to the configured domain wont get redirected to the "Authentication Required" page when they try to access the internet. The browser shows a "Page cannot be displayed" message instead of redirecting them to the "Authentication Required" page . The same users get the "Authentication Required" page when SSO is disabled.

Resolution or Workaround

First, make sure you have configured the firewall access rule for implementing ULA and the rules look like this:-

Rule #1

Action - Allow

From Zone - LAN

To Zone - WAN

Service - Any

Source - Any

Destination - Any

Users Allowed - Trusted Users

Rule #2

Action - Allow

From Zone - LAN

To Zone - WAN

Service - DNS

Source - Any

Destination - Any

User Allowed - All

After you create these rules, make sure you disable the default access rule i.e.

Action - Allow

From Zone - LAN

To Zone - WAN

Service - Any

Source - Any

Destination - Any

User Allowed - All

Second, on the LDAP Configuration, Users TAB. Select Trusted Users as Default LDAP Group.

 

If the problem still occurs, please upload the following firmware versions for the specific SonicWall devices listed below:

NSA 3500, NSA 4500, NSA 5000, NSA E5500, NSA E6500, NSA E7500 --------  SonicOS Enhanced 5.0.0.12 or higher.

PRO 1260, PRO 2040, PRO 3060, PRO 4060, PRO 4100, PRO 5060 ---------- SonicOS Enhanced 4.0.0.5 or higher

 

Tracking

Bug ID: 53235