Radius users unable to connect to GVC when 2FA is enabled.

Description

When the Radius user tries to connect to the GVC the push notification is sent to the Authenticator App, once the user approves it the GVC gets disabled automatically.
*In GVC logs we can see the error "The downloaded policy configuration contains no destination networks".

Image

Resolution

*Check the GVC settings.
*In advanced section see what group is added. Ex:- Trusted users.
*Go to user settings>Local User groups.
*Edit Trusted users.
*Go to VPN access.
*Add LAN subnets.
*Now try to connect to the GVC the Radius users will be able to authenticate and connect to the GVC successfully.

Related Articles

  • SSH password authentication fails after OpenSSH upgrade
    Read More
  • Where can I download SonicWall stencils?
    Read More
  • Configuring High Availability Monitoring settings
    Read More
not finding your answers?