How to Allow Users to Unjunk Email Flagged as Virus

Description

Following are steps to allow users to unjunk email that has been flagged as virus.

Resolution

On firmware version 9.0.x and older.

 

1. Select Anti-Virus from the left menu then Inbound on the Settings page.

Image

NOTE: The appliance will strip attachments flagged as Definite Virus. Those attachments cannot be retreived.

 

3. Apply changes.

 

 

On firmware 9.1.x and newer.

 

1. On the Manage page, select Anti-Virus from the left menu then Inbound on the Settings page.

Image

NOTE: The appliance will strip attachments flagged as Definite Virus. Those attachments cannot be retreived.

 

3. Apply changes.

 

 

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