Capture client status error "ne_cf_not_active,ne_not_running"
Description
In macOS, after installing the Capture client, the device status is showing SentinelOne in red colour and the pending action shows "ne_cf_not_active,ne_not_running".
Resolution
The "ne" indicates network extension of SentinelOne.
In the mac, we need to allow the SentinelOne extension.
Since the SentinelOne extension is not allowed, the sentinelOne is showing as red and pending actions shows "ne_cf_not_active,ne_not_running".
To resolve the issue, in the mac device.
In MAC device navigate to Settings | Privacy and Security.
Click on allow SentinelOne extension as shown below.