SMB SSL-VPN: GeoIP database offline

Description

SMB SSL-VPN: GeoIP database offline

Resolution

If the Geo IP server status shows offline please check whether the firewall allows connection from the SRA to the https://gbdata.global.sonciwall.com (port 443) and http://geoipdata.global.sonicwall.com  (port 80).



In order for the SRA to properly communicate with the backend servers the above ports and corresponding IP addresses have to be allowed through the firewall.

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