How to upgrade a Single Endpoint Manually from the Capture Client Console.

Description

This KB describes the procedure to manually upgrade Capture client / Sentinelone across the Tenant per Endpoint.

Resolution

Capture Client Console allows the Administrator to Upgrade Capture Client / Sentinelone Version for a Single Endpoint Manually Without Changing the Tenant Client Policy.

The following steps are followed to Manually Upgrade:

  • Log into Capture Client Portal with your MysonicWall credentials.
  • Navigate to Assets> Devices.
  • Make Sure the Device is online in the Console for the upgrade to take place.
  • Click on the Setting Wheel Icon and choose upgrade client on the Device you wish to upgrade.

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·       Choose the Capture Client/ Sentinelone version and then click on upgrade client and approve the changes.

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·       Post clicking on Confirm the Command to update will be sent to the Endpoint and the version would be updated.

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