How to change the threshold of missed heartbeats within GMS

Description

How to change threshold interval of the missing heartbeats syslogs on the GMS

Resolution

GMS determines the firewall status up/green or down/red based on the heartbeat syslogs sent by the unit every one minute. By default GMS is configured to mark the unit as down after 3 missed heartbeat syslogs which means that the unit status will be changed to down after 3 minutes of potential firewall or communication failure.

In some deployments it might necessary either to decrease or increase this value.

In order to do this login to the application (ipaddress/sgms) interface of the GMS and choose the firewall for which you want to increase or decrease the missed heartbeat threshold,

  • Navigate to Firewall|Manage|System|Settings.Image
  • Under Configure Missed Reports Settings section set the Missed Reports Threshold to the desired value and click on the Update button.0 means that unit will never be reported as Down/Red in the GMS.

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