Mobile Connect is becoming NetExtender

Description

SonicWall is renaming the Mobile Connect app to NetExtender across iOS, MacOS and Android. 

This is a branding and naming change only and does not change how the app connects, authenticates, or functions.

The rename will roll out in three phases, described below. This article will be updated as each phase begins.

Resolution

Rollout phases

PhaseApproximate durationWhat happens
Phase 1 - Informational~6 monthsInformational text added to the Mobile Connect listings on the App Store and Google Play. No app changes.
Phase 2 - Name change~6 monthsApp is renamed to NetExtender on the App Store and Google Play.  
Phase 3 - CleanupBegins after Phase 2 completesReferences to "Mobile Connect" are removed.

Phase 1 - Informational (~6 months)

  • Notice text is added to the Mobile Connect app store listings on the App Store and Google Play, informing end-users that a rename is coming.
  • Start date, October 2026

Phase 2 - Name change (~6 months)

  • The app is renamed to NetExtender on both the App Store and Google Play.
  • The app remains searchable under both "Mobile Connect" and "NetExtender" during this phase.
  • The name change is delivered through the normal app Update/Upgrade flow following the next available release for each supported operating system.
  • No change to existing user connections, workflows, saved profiles, or how the app works - this is a name change only.
  • Target start: April 2027

Phase 3 — Cleanup (after Phase 2 completes)

  • Remaining references to "Mobile Connect" (in-app, documentation, listings) are removed.
  • App is fully transitioned to the NetExtender name.
  • App logo may be affected during this phase.  
  • Target start: October 2027

What is not changing

  • Your login credentials and VPN profiles
  • Your existing connections and workflows
  • App functionality and performance

Impact by product

SMA 1000 customers

  • Connect Tunnel continues to be supported for Windows, Linux, and macOS.
  • NetExtender (formerly Mobile Connect) continues to be supported for iOS, Android and MacOS.
  • No action is required as a result of this rename. 
  • SMA1000 components such as the AMC/CMC, CLI, Logging and API will reference NetExtender instead of Mobile Connect starting in phase 2.

SonicOS customers

  • NetExtender is supported on all Windows, Linux, iOS, Android, MacOS systems following the rename.
  • No action is required as a result of this rename. 
  • SonicOS components on the graphical interface, CLI, logging and API will reference NetExtender instead of Mobile Connect starting in phase 2.

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