How to change Trade-IN under Secure Upgrade

This article describes the steps to change the selected trade-in unit in Secure Upgrade registration.

1. Go to MySonicWall.com and log in 

   
   

   
   

2. Go to Product Management and select My Promotions
   
   
3. On this page, select Secure Upgrade under APPLICABLE PROMOTIONS.
          
4. You should now see 3 columns; Trade-In Unit, Upgrade Unit, and Action. Locate the serial number of your Trade-In Unit, then click the pencil icon beside the Trade-In Unit in order to choose a different Serial Number.
      
5. Once you click on Pencil icon it will give you option to select replacement type: SonicWall Replacement or Competitive Replacement.     
6. If you select the SonicWall Replacement you can see the below screen. Locate the new trade-in serial number and click on continue.     
7. If you select the Competitive Replacement, you can see the below screen. Enter the Competitive Replacement unit details and click on submit.     
   
   NOTE: 

   The Trade in unit can be changed only within the 60 days from the Secure Upgrade product registration. After 60 Days, the Secure upgrade license transfer will be completed automatically.