Secure Mobile Access 8.6 500v Getting Started Guide



This Getting Started Guide contains installation procedures and configuration guidelines for deploying the SonicWall SMA 500v Virtual Appliance on a server on your network. The SMA 500v includes a software appliance, which has been pre-installed and pre-configured for VMware environments, and allows for the secure and easy development of SMA 500v Virtual Appliance solutions within a virtual environment.

The SMA 500v provides the following benefits:

Scalability and Redundancy
Multiple virtual machines can be deployed as a single system, enabling specialization, scalability, and redundancy.
Operational Ease
Users can virtualize their entire environment and deploy multiple machines within a single server or across multiple servers.
Product Versatility
SMA 500v is compatible with other SonicWall platforms either as a stand-alone (All-in-One) unit, control center, or remote analyzer.
SMA 500v provides an optimized, non-tamperable software and hardware architecture.

For more SMA 500v information, refer to the SonicWall Secure Mobile Access Administrator’s Guide. This and other documentation are available at:


Before You Begin

This section contains the following topics:

Supported Platforms

The elements of basic VMware structure must be implemented prior to deploying the SMA 500v. The following VMware platforms are supported:

ESXi 6.0
ESXi 5.5
ESXi 5.1

You can use the following client applications to import the image and configure the virtual settings:

VMware vSphere—Provides infrastructure and application services in a graphical user interface for ESXi, included with ESXi. Provides Thick Provisioning when deploying a SMA 500v.


The following are the minimum requirements for the SMA 500v:


This is the minimum amount of RAM needed by the SMA 500v operating system to meet the product performance and capacity specifications. A smaller amount of RAM can be configured, but is not recommended.


This is the default number of CPUs provisioned in the SMA 500v. The minimum required number of CPUs is 1.

2 GB Hard Disk space
Internet access (for communication between the and the SonicWall Licensing Manager)

Files for Installation

NOTE: You will use different files for a fresh installation than when updating to a newer version

SMA 500v is available for download from http://www.MySonicWall.com. For a fresh install, the Open Virtual Appliance (OVA) file with a file name similar to the following format is available for import and deployment to your ESXi server:


Creating a MySonicWall Account

A MySonicWall account is required for product registration. If you already have an account, log in and continue to the Registration section.

To create a MySonicWall account:
In your browser, navigate to http://www.MySonicWall.com.
In the login screen, click the Register Now link.

Complete the registration form, then click Register.
Verify that the information is correct, then click Submit.
In the screen confirming that your account was created, click Continue.
NOTE: MySonicWall registration information is not sold or shared with any other company.

Installing the SMA 500v Virtual Appliance

The SMA 500v Virtual Appliance is installed by deploying an OVA file to your ESXi server. Each OVA file contains all software components related to the SMA 500v.

You can deploy the OVA files as needed for your SMA 500v environment. The SMA 500v can be configured for a single server or in a distributed environment on multiple servers.

This section contains the following topics:

Downloading the SMA 500v Virtual Appliance Software

This section details the process for downloading the SMA 500v software from MySonicWall. If you do not have a MySonicWall account, you can easily create one. Refer to Creating a MySonicWall Account for more information.

To complete the download process:
Navigate to www.MySonicWall.com.

Enter your Username/Email and Password in the required fields, then click Login. The MySonicWall page displays the following screen:

Click the Downloads button in the left-pane menu. The Download Center page is displayed.
Click the Language drop-down list, and select your preferred language.
Click the Software Type drop-down list, and select SMA 500v Virtual Appliance Base Firmware.
In the Available Software list, click SMA 500v Virtual Appliance Base Firmware.
Save the SMA 500v Virtual Appliance image to your computer.

Installing the SMA 500v

You can deploy an OVA file by using the vSphere client, which comes with ESXi. For vSphere, point your browser to your ESXi server, and click Download vSphere Client.

To perform a fresh install of the SMA 500v using the vSphere client:
Download the OVA file (similar to the file name format: sw_smavm_eng_8.6.0.0_tip_5sv_966392.ova) from MySonicWall to a system that is accessible to your ESXi server.
Launch vSphere and use it to log on to your ESXi server.

From the Home screen, click the Inventory icon to display the virtual appliances running on your ESXi server.

To begin the import process, click File and select Deploy OVF Template.

In the Source screen of the Deploy OVF Template window, under Deploy from a file or URL click Browse and then select the OVA file to import or type the URL of the OVA file. Click Next.
In the OVF Template Details screen, verify the information about the selected file. To make a change, click the Source link to return to the Source screen, and select a different file. To continue, click Next.
In the End User License Agreement screen, read the agreement, and click Accept. Then, click Next.
In the Name and Location screen, enter a descriptive name for the virtual appliance in the Name field.
Select the desired location in the Inventory Location field. Click Next.
If using ESXi4, in the Disk Format screen, select either Thin provisioned format or Thick provisioned format. Thick provisioned format allocates the maximum storage space on disk immediately, while Thin provisioned allocates a small amount immediately and allocates extra storage as needed, up to the maximum.

If using ESXi5, in the Disk Format screen, select:

Thick Provision Lazy Zeroed - Thick provisioned Lazy Zeroed format allocates the maximum storage space on disk immediately, but the blocks aren’t actively zeroed out.
Thick Provision Eager Zeroed - Thick provisioned Eager Zeroed format allocates the maximum storage space on disk immediately and all allocated blocks are immediately zeroed out. Eager zeroing is slightly faster than Lazy zeroing because it doesn’t have to periodically zero out blocks when more storage is needed.
Thin Provision - Thin provisioned format allocates a small amount immediately and allocates extra storage as needed, up to the maximum.

In the Network Mapping screen, map the networks used in the OVF template to networks in your inventory.

In the Ready to Complete section, review and verify the displayed information. To begin the deployment with these settings, click Finish. Otherwise, click Back to navigate back through the screens to make a change.

When the deployment is completed, click Finish in the Deployment Completed Successfully dialog box. The name of the new SMA 500v appears in the left pane of the vSphere window.