en-US
search-icon

Secure Mobile Access 8.6 Admin Guide

Glossary

A

Active Directory (AD)

A centralized directory service system produced by Microsoft that automates network management of user data, security and resources, and enables interoperation with other directories. Active Directory is designed especially for distributed networking environments.

C

Common Internet File System (CIFS)

A protocol that defines a standard for remote file access, allowing users with different platforms and computers to share files without installing special software.

F

File Shares

SonicWall Inc.'s network file browsing feature on the SMA/SRA appliance. This uses the Web browser to browse shared files on the network.

L

Lightweight Directory Access Protocol (LDAP)

An Internet protocol that email and other programs use to retrieve data from a server.

O

One-time Password

A randomly-generated, single-use password. One-time Password can be used to refer to a particular instance of a password, or to the feature as a whole.

S

Simple Mail Transfer Protocol (SMTP)

A protocol for sending email messages between servers.

Secure Socket Layer Virtual Private Network (SMA/SRA)

A remote access tool that utilizes a Web browser to provide clientless access to private applications.

V

Virtual Office

The user interface of the SMA/SRA appliance.

W

Windows Internet Naming Service (WINS)

A system that determines the IP address associated with a network computer.

Technical support is available to customers who have purchased SonicWall products with a valid maintenance contract and to customers who have trial versions.

The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. To access the Support Portal, go to https://support.sonicwall.com/.

The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. In addition, the Support Portal provides direct access to product support engineers through an online Service Request system.

The Support Portal enables you to:

View knowledge base articles and technical documentation
Download software
View video tutorials
Collaborate with peers and experts in user forums
Get licensing assistance
Access MySonicWall
Learn about SonicWall professional services
Register for training and certification
To contact SonicWall Support, refer to https://support.sonicwall.com/contact-support.