Hosted Email Security 9.0 Admin Guide

Using This Guide

About this Guide

Welcome to the SonicWall Hosted Email Security Administration Guide. This document provides information on using the SonicWall hosted solution of the Email Security product. SonicWall Hosted Email Security is a cloud-based email security solution that offers protection against spam, phishing, and viruses.

The document contents include:

This chapter, Using This Guide, provides a general document overview and describes the conventions used within this guide.
Chapter 2, Pre-Configuration Tasks, discusses the things you need to define and plan prior to implementing an SonicWall Hosted Email Security product.
Chapter 3, System Settings, reviews the commands and procedures for configuring SonicWall Hosted Email Security. It focuses on the commands listed under the System option on the user interface.
Chapter 4, Anti-Spoofing, provides an overview and configuration information specific to the Anti-Spoofing feature.
Chapter 5, Anti-Spam, provides an overview and configuration information specific to the Anti-Spam feature.
Chapter 6, Anti-Phishing, describes how to protect your organization from email messages with fraudulent content or the intention to steal consumers’ personal identity and financial credentials.
Chapter 7, Anti-Virus, provides an overview and configuration information specific to the Anti-Virus feature.
Chapter 8, Capture ATP, describes the Capture ATP feature.
Chapter 9, Auditing, describes how you can monitor all emails, both inbound and outbound, that pass through Hosted Email Security.
Chapter 10, Policy & Compliance, describes how to write policies to filter messages and their contents as they enter or exit your organization. Note that policies can only be defined only by an administrator.
Chapter 11, Encryption Service, describes how the Encryption Service feature works in tandem with SonicWall Hosted Email Security as a Software-as-a-Service (SaaS), which provides secure mail delivery solutions.
Chapter 12, Users, Groups & Domains, describes how to manage users in SonicWall Hosted Email Security, sign in as any user, set their message management settings to corporate default, and edit their privileges in the system.
Chapter 13, Junk Box, describes how to review and process email messages that have been flagged as spam, virus-infected, organization policy violations, or phishing.
Chapter 14, Reports & Monitoring, provides information on how to view system status and another other Hosted Email Security data through the Reports & Monitoring option on the user interface.
Chapter 15, Downloads, reviews the tools available for you to download to enhance your spam-blocking capabilities.
Chapter 16, SonicWall Support, describes how to request support from SonicWall and what options are available.

For installation and set up instructions for your Hosted Email Security solution, refer to the SonicWall Hosted Email Security Quick Start Guide.

Navigate to https://support.sonicwall.com/sonicwall-email-security/3300/release-notes-guides for the latest version of this guide as well as other documentation.

Guide Conventions

The following conventions used in this guide are as follows:


Guide conventions




Highlights dialog box, window, and screen names. Also highlights buttons. Also used for file names and text or values you are being instructed to type into the interface.


Indicates the name of a technical manual. Also indicates emphasis on certain words in a sentence. Sometimes indicates the first instance of a significant term or concept.

Computer code

Indicates sample code or text to be typed into data fields.

Software requirements

When installed as software, SonicWall Hosted Email Security 9.0 is supported on systems that meet the following requirements:


Server requirements for Hosted Email Security




Intel Pentium P4 or compatible CPU


8 GB of RAM

Hard disk space

Additional 160 GM minimum

Recommend installing on a separate drive. Your storage needs are based on your email volume, quarantine size, archived data, and auditing settings.

Operating system

Microsoft Hyper V Server 2012 R2 (64-bit)

Microsoft Hyper-V Server 2012 (64-bit)

Microsoft Hyper-V Server 2008 (64-bit)

Windows Server 2012 R2 (64-bit)

Windows Server 2012 (64-bit)

Windows Server 2008 R2 (64-bit)

Windows Small Business Server (SBS) 2008 (64-bit)

NOTE: Hosted Email Security 9.0 software is not supported on Windows systems running on VMware. The Hosted Email Security virtual appliance is only supported on VMware platforms.