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Global VPN Client 4.10 Admin Guide

Getting Started with Global VPN Client

This section provides information about installing, upgrading, and launching the SonicWall Global VPN Client.

Installing the Global VPN Client

The SonicWall Global VPN Client uses an easy-to-use wizard to guide you through the installation process.

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NOTE: Installing the Global VPN Client requires Administrator rights.

The SonicWall Global VPN Client operates on 32-bit and 64-bit versions of Windows 10, Windows 8.1, Windows 8, and Windows 7 client operating systems.

The Global VPN Client is supported on all SonicWall security appliances running Gen5 (5.0 and higher) and Gen6 (6.1 and higher) SonicOS firmware versions.

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NOTE: For information on the number of SonicWall Global VPN Client connections supported by your SonicWall appliance and Global VPN Client licensing for your appliance, see Global VPN Client Licenses.

Using the Setup Wizard

This section explains how to install the SonicWall Global VPN Client program using the Setup Wizard.

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IMPORTANT: Remove any installed 3rd Party VPN client program before installing the latest SonicWall Global VPN Client.

If you have SonicWall Global VPN Client installed, you must uninstall it before installing version 4.10.x.

To use the Setup Wizard:
1
Download the self-extracting installer, GVCSetupXX.exe (where XX is either 32 for 32-bit Windows platforms or 64 for 64-bit Windows platforms), from MySonicWall.
2
Double-click GVCSetupXX.exe. The Setup Wizard launches.

 
3
Click Next to continue installation of the VPN Client. The License Agreement page displays.

4
Select the I Agree radio button.
5
Click Next. The Installation Folder Selection page displays.

6
Optionally, to specify a custom installation location, click Browse.
a
Select the location.
b
Click OK.
7
Optionally, click the Disk Cost button to see the disk space requirements.

8
Under Install SonicWall Global VPN Client for yourself, or for anyone who uses this computer, select either Everyone or Just me.
9
Click Next. The next page indicates that the installer is ready to begin installation.
10
Click Next. The Global VPN Client is being installed page displays, which indicates the status of the installation.

11
Wait while the SonicWall Global VPN Client files are installed on your computer. When the installation is complete, the Global VPN Client has been successfully installed page displays.

12
Click Close to exit the wizard. After a successful installation, what happens next depends on whether you had saved connections:
If you saved the connection configurations from a previous version of the SonicWall Global VPN Client when uninstalling it, the Global VPN Client launches, and your default connection prompts you for login credentials.
If no previous connections exist, the New Connection Wizard launches automatically. This only occurs the first time the Global VPN Client starts up. For more information, see Creating a VPN Connection Using the New Connection Wizard,
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TIP: You can configure the Global VPN Client to launch automatically every time you log onto your computer, on the General tab in the View > Options page. For more information, see Specifying Global VPN Client Launch Options

Upgrading Global VPN Client from a Previous Version

Upgrades from previous versions are not supported. If you have SonicWall Global VPN Client version 4.9.22 or earlier installed, you must uninstall that version and reboot your PC before installing version 4.10.x. The 4.10.x installer does not allow upgrading from earlier versions.

Command-Line Options for Installation

There are several command line options available for SonicWall Global VPN Client installation.

All options are case-insensitive and must be preceded by a forward slash (/):

/Q – Quiet mode. A normal (non-silent) installation of the SonicWall Global VPN Client receives the necessary input from the user in the form of responses to dialogs. However, a silent installation does not prompt the user for any input, but instead, uses the defaults for every option. Simply type in the following where XX is either 32 for 32-bit Windows platforms or 64 for 64-bit Windows platforms:

GVCSetupXX.exe /q

/T – Specify a temporary working folder in which to place any temporary files generated during the installation process. The T option must be followed by a colon (:) and the full path to the folder that you want to use. For example, type in the following:

GVCSetupXX.exe /t:C:\TemporaryFiles

/C – Place all files extracted (MSI Installer file) from the install package into the folder specified in the T option. The C option is only valid when used together with the T option. For example, type one of the following:

GVCSetupXX.exe /c /t:C:\TemporaryFiles
GVCSetupXX.exe /T:C:\TemporaryFiles /c

Launching the Global VPN Client

To launch the SonicWall Global VPN Client:
1
Select Start > Programs > Global VPN Client.

2
You can do any of the following:
To close the Global VPN Client dialog, but have your established VPN connections remain active, click X, press Alt+F4, or choose File > Close.

A message appears notifying you that the Global VPN Client program and any enabled connections remain active after the dialog is closed.

If you don’t want this notification message to display every time you close the Global VPN Client dialog:

a)
Select the Don’t show me this message again checkbox.
b)
Click OK.
To open the Global VPN Client dialog:
Double-click the Global VPN Client icon in the system tray.
Right-click the icon, and the select Open Global VPN Client.
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CAUTION: Exiting the SonicWall Global VPN Client from the system tray icon menu disables any active VPN connections.
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TIP: You can:
Change the default launch setting for SonicWall Global VPN Client; see Specifying Global VPN Client Launch Options for more information.
Create a shortcut to automatically launch the Global VPN Client dialog and make the VPN connection from the desktop, taskbar, or Start menu. See Global VPN Client Licenses for more information.
Launch the Global VPN Client from the command line, See Using the Global VPN Client CLI for more information.

Specifying Global VPN Client Launch Options

You can specify how the SonicWall Global VPN Client launches and what notification windows appear using the controls in the General tab of the Options dialog. Choose View > Options to display the Options dialog.

The General tab includes the following settings to control the launch of the Global VPN Client:

Start this program when I log in - Launches the SonicWall Global VPN Client when you log into your computer.
Warn me before enabling a connection that will block my Internet traffic. Activates a Connection Warning message notifying you that the VPN connection will block local Internet and network traffic.
Remember the last window state (closed or open) the next time the program is started - Allows the Global VPN Client to remember the last window state (open or closed) the next time the program is started. For example, a user can launch the Global VPN Client from the system tray without opening a window on the desktop.
When closing the connections window - Specifies how the Global VPN Client behaves when the window is closed:
Minimize the window (restore it from the task bar) - Minimizes the window to taskbar and restores it from the taskbar.
Hide the window (re-open it from the tray icon) - The default setting that hides the Global VPN Client window when you close it. You can open the Global VPN Client from the program icon in the system tray. Enabling this setting also displays the Show the notification when I hide the connections window checkbox.
Show the notification when I hide the connections window - Selecting this checkbox activates the SonicWall Global VPN Client Hide Notification window whenever you close the Global VPN Client window while the program is still running. The message tells you that the Global VPN Client program continues to run after you close (hide) the window.

Managing the Global VPN Client System Tray Icon

When you launch the Global VPN Client window, the program icon appears in the system tray on the taskbar.

This icon provides program and VPN connection status indicators as well as a menu for common SonicWall Global VPN Client commands. Right-clicking on the Global VPN Client icon in the system tray displays a menu of options for managing the program.

Open Global VPN Client - Opens the program window.
Enable - Displays a menu of VPN connections that can be enabled.
Disable - Displays a menu of VPN connections that can be disabled.
Open Log Viewer - Opens the Log Viewer to view informational and error messages. See Understanding the Global VPN Client Log for more information on the Log Viewer.
Open Certificate Manager - Opens the Certificate Manager. See Managing Certificates for more information on the Certificate Manager.
Exit - Exits the Global VPN Client window and disables any active VPN connections.

Moving the mouse pointer over the Global VPN Client icon in the system tray displays the number of enabled VPN connections.

The Global VPN Client icon in the system tray also acts as a visual indicator of data passing between the Global VPN Client and the SonicWall gateway.