Email Security 9.0 User Guide

Reports & Monitoring

SonicWall Email Security provides a series of charts that summarizes data. The Reports and Monitoring page of your Junk Box provides access to these charts on the Dashboard. Dashboard describes the reports that are available to you. Customizing and Managing the Charts describes how to set up the displays and use the buttons.


The Reports > Dashboard summarizes the user view of SonicWall Email Security at a glance. These charts are updated hourly and display the statistics for the last 24 hours. Click the Refresh Reports button to update the data in the reports with the most current data. By default, SonicWall Email Security retains 366 days of reporting information in the database. Your system administrator may define setting.

SonicWall Email Security provides the user with three predefined reports about junk mail. Dashboard reports describes the contents of these reports.


Dashboard reports

Report Name


Inbound Good vs Junk

Displays the number of good messages versus junk messages received in an hour in inbound email traffic. Junk is comprised of spam, likely spam, phishing, likely phishing, viruses, likely viruses, policy events, directory harvest attacks (DHA), and rejected connections (CM). Rejected connections are those deliberately dropped by Email Security because of greylisting, IP reputation, and other Email Security features.

Junk Email Breakdown

Displays Junk email broken down into the following categories:

Spam (Spam and Likely Spam)
Virus (Virus and Likely Virus)
Phishing (Phishing and Likely Phishing)
Likely spoof
CM (rejected connections)

Note: The Junk Email Breakdown chart displays only those categories of junk email that are filtered by your organization.

Outbound Good vs. Junk

Displays the total number of outbound junk messages compared to good messages.

Customizing and Managing the Charts

You can take a number of actions to customize the format of the Dashboard and the charts. Refer to the table below for the details.


Formatting the Dashboard and Charts



Add a chart

Click on Add Charts button and select the chart you want from the drop down menu. The new chart appears on the dashboard.

Rearrange charts

Each of the charts can be moved up and down or left and right in the display. Simply drag-and-drop the chart wherever you want it.

Change how chart is presented

These reports can be shown in different formats. From the tabs across the top of the chart, choose one of the following:

Stacked chart (default)
Line chart
Table (displays the numerical data)
NOTE: Use the left arrow and right arrow to scroll to the left or right if some tabs aren’t visible.

Change data time interval for chart

These reports can be shown in different time intervals. From the tabs across the top of the chart, choose one of the following:

Hourly (default)
NOTE: Use the left arrow and right arrow to scroll to the left or right if some tabs aren’t visible.

Save the view you created

Click on Save View after you configured or made adjustments to your settings to save the settings.

Reset to the default view

Click on the Reset to Default View setting to set the Dashboard to the factory default.


To zoom in on a segment of data, hold down the left button of the mouse and draw a rectangle around the data segment. Release the button and the chart zooms in on the segment highlighted.

Undo zoom

Select the Undo Zoom button return chart to standard view after zooming.

NOTE: Use the right arrow to scroll to the right if the Undo Zoom button is not visible.

Download data

Scroll to the right (using the right arrow) until the download arrow is visible. Click on the download arrow and select the format you want to save to from the drop down menu. The options are: PDF, JPEG, or CVS formats. The chart is downloaded to your local system

Minimize and restore charts

By clicking on the double arrow in the title band, you can minimize the chart by selecting the double up-arrow or restore the chart by selecting the double down-arrow in the upper right corner.

Change what data is displayed

The charts display several types of data in a single view. You can customize what shows by clicking on an item listed in the legend. That item is grayed out and the data is removed from the display. To restore that item to the chart or table, click on the grayed out item and the data is returned to the chart.