Email Security 9.0 MSP Deployment Guide

Reports and Monitoring

SonicWall Email Security allows you to view system status and data through the Reports & Monitoring screen. Reports & Monitoring is comprised of four key segments: Monitoring, Reports, DMARC Reports, and Scheduled Reports. This section provides information on the Reports & Monitoring > Reports tab, including how to navigate, customize, and configure the reports.

Navigation and Data Customizing

On each of the views under Reports & Monitoring > Reports, buttons and tabs can be used to navigate the charts, customize the appearance, or manage the data.

Use the following buttons to navigate the report collections:


Add Charts

Allows you to add charts to be displayed. Click on the down arrow to select the report category, and then click on the report name you want to add.

Save View

Saves the view after you configured or made adjustments to your settings.

Reset to Default View

Resets the report view to the default settings.


Opens Custom Reports page so you can define the parameters for any report displayed.

Select the report to customize
Specify the date range for the report.
List the day in units of hours, days, weeks or months.
Select delivery method. Choose Display to show data on the dashboard. Choose Email to send the report to someone and provide the email address for the report recipient.
If you selected Email to, provide the following information in the text fields:
Name from which report is sent
Email address from which report is sent
Select Generate This Report.

Refresh Reports

Refreshes the data in the charts.

Configuring Chart Formats

Each chart has options you can select to customize the appearance of the reports being displayed. Use the tabs across the top of the chart to set the format and contents as described below.


Chart arrangement:

Each of the charts can be moved up and down or left and right in the display. Simply drag-and-drop the chart wherever you want it.

Data style:

Select the data format you want:

Some data can be presented in Stacked Chart, Line Chart, or Table form.
Some data can only be presented in Bar Chart or Table form.

Time style:

Select one of the following:



To zoom in on a segment of data in the chart, draw a box around the segment and the display adjusts to show only that portion of data.

Miscellaneous buttons:

(You may need to scroll to the right at the top of each chart to see these tabs and buttons.)

Undo Zoom resets the view to the prior setting.

The download arrow allow you to download the chart in PDF, JPEG, or CVS formats.

The double arrow head allows you to minimize the chart when arrows are pointing up and opens the chart when the arrows are pointing down.

The close (X) button closes the chart window and removes it from that view.

Managing Data

Some charts display several types of data in a single view. You can customize what data shows in the charts. Click on an item listed in the legend. That item becomes grayed out and the data is removed from the display. To restore that item to the chart or table, click on the grayed out item and the data is returned.

By default, SonicWall Email Security retains 366 days of reporting information in the database. You can change this setting in System > Advanced and scroll to Other Settings. Set the number of days you want to retain report data in the appropriate field. Data is deleted when older the number you set. Lowering this number means less disk space is used, but you do not retain report data older than the number of days specified. If your organization's email volume is very high, you may want to consider lowering this number.

Reports & Monitoring > Reports > User Statistics

SonicWall Email Security provides a series of charts that summarizes data and system status so it can be viewed at a glance.

The charts and data tables display statistics for the last 24 hours and are updated hourly. Similar reports can be grouped into collections based on the organization provided by Email Security or you can put any report into any collection. In a Managed Service Provider environment, the collection named User Statistics provides an overview of the amount of mail flow attributed to each currently hosted domain.

NOTE: When you first log into Email Security, the default View is Reports & Monitoring > Reports > Dashboard.

The User Statistics Reports are presented as a function of the number of users per domain or organization. With it, you can determine if the number of users are license compliant. These reports illustrate the volume of mail flow per each domain. The following views are available for selection:

Domain Person vs. Group Email Addresses
Domain Primary vs. Alias Email Addresses
Organization Person vs. Group Email Addresses
Organization Primary vs. Alias Emails Addresses